Returns & Exchanges
At WROGN, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange it within 30 days of delivery provided it is in original, unworn condition with all tags intact.
Return Process
- 1.Initiate Request
Log into your WROGN account, navigate to the 'My Orders' section, and select the item you wish to return or exchange to start the process.
- 2.Pack the Product
Place the item in its original packaging along with the invoice and ensure all brand tags, labels, and hygiene seals are undisturbed.
- 3.Schedule Pickup
Once your request is submitted, a representative will be assigned to pick up the package from your registered address within 48-72 hours.
- 4.Quality Check & Refund
After the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.